Question 1

What is the Track My Tour Employee Transport System?

Accepted Answer

The Track My Tour Employee Transport System (ETS) is an AI-powered platform for Indian enterprises to manage end-to-end workforce transport. It includes AI route optimisation, real-time GPS tracking, OTP boarding verification, SOS management, geofencing, shift management, and automated GST billing — all in one platform.

Question 2

How does AI route optimisation work in ETS?

Accepted Answer

The system clusters employees by proximity, shift timing, and zone to generate the most efficient pickup and drop routes automatically. This reduces travel time by up to 30% and cuts operational costs significantly.

Question 3

What is OTP boarding verification?

Accepted Answer

OTP boarding verification ensures that only the correct employee boards the assigned vehicle. The employee receives a one-time password on their app which the driver verifies before the vehicle moves. This eliminates proxy pickups and ensures full accountability.

Question 4

How does the SOS feature work?

Accepted Answer

Employees can trigger a one-tap SOS alert from their app. The system captures GPS coordinates and media evidence and escalates the alert to the safety team, transport manager, and admin in under 45 seconds.

Question 5

What cities does Track My Tour ETS support?

Accepted Answer

Track My Tour ETS is available across all major Indian cities including Pune, Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Ahmedabad, Jaipur, Kolkata, and Surat.

Question 6

Is there a mobile app for employees and drivers?

Accepted Answer

Yes. Track My Tour has dedicated iOS and Android apps for both employees and drivers. Employees can book rides, track vehicles live, and trigger SOS. Drivers receive duty slips, navigate via Google Maps, and log expenses from their app.

Question 7

How long does it take to set up ETS?

Accepted Answer

Most enterprises are live within 2 to 5 working days. The team handles data migration, roster import via CSV, and initial configuration.

Question 8

Is there a free trial available?

Accepted Answer

Yes. Track My Tour offers a 14-day free trial with no credit card required. You can explore both the ETS and tour management products during the trial.

Question 9

What is Track My Tour tour management software?

Accepted Answer

Track My Tour tour management software is an end-to-end operations platform for tour operators, travel agencies, car rental businesses, and fleet owners in India. It covers bookings, CRM, live GPS tracking, driver management, GST-compliant invoicing, and the TARA AI assistant.

Question 10

What is TARA AI?

Accepted Answer

TARA is Track My Tour's AI business assistant powered by Google Gemini 2.0 Flash. It answers natural language queries about bookings, revenue, fleet, and operations. It can generate reports, create invoices, and provide 12-month revenue forecasts using Facebook Prophet.

Question 11

Does Track My Tour support GST invoicing?

Accepted Answer

Yes. The platform auto-generates GST-compliant invoices with CGST, SGST, and IGST calculations on booking confirmation. It supports e-invoicing with IRN and QR codes, B2B and B2C billing, TDS deductions, and GSTR-1 exports at month end.

Question 12

Can guests track their vehicle live?

Accepted Answer

Yes. Tour operators can share a public tracking link with guests. Guests can track their vehicle live on Google Maps without downloading any app. Every milestone — pickup, trip start, and drop — is tracked and updated automatically.

Question 13

Does Track My Tour integrate with Tally or ERP systems?

Accepted Answer

Yes. The platform supports Tally and ERP exports for accounting integration. Invoice data can be exported in compatible formats.

Question 14

What is the minimum fleet size to use Track My Tour?

Accepted Answer

Track My Tour works for businesses of any size — from a 5-vehicle day-trip operator to a 200-vehicle multi-city company. There is no minimum fleet size requirement.

Everything You Need to Know About Track My Tour

Employee Transport System

Tour Management Software